Web based snapshot tool

To use Screen Castle simply visit their website, click the start button and you're recording. You have the option to enable voice recording for your screencasts. Screencasts made using Screen Castle can be viewed on the Screen Castle website see my example here or embedded into another website or blog.

Screencast-O-Matic is a web-based screencast creation tool similar to Screen Castle. Screencast-O-Matic allows you to specify how much of your screen that you want to record. Recording your voice is an available option. Some have simple user interfaces with Google Chrome extensions , while others are built more for developers. These are full webpage screenshots with several API keys depending on which language you need.

The test drive on the URL2PNG website is nice to see how your websites come out, but the true power comes into play once you enter the dashboard filled with graph, web font, and video screenshot tools.

And, of course, the elephant in the room is the lack of a free plan. Browshot is an impressive alternative to URL2PNG with a free tier and potentially better pricing depending on how many screenshots you plan on taking. A strong advantage of Browshot is the Free Pricing Plan. Also, some smaller companies or developers might only need that many.

The Premium Plan offers better screen resolution, mobile support, simultaneous screenshots, server APIs for more countries, and a one-credit per screenshot pricing plan.

The Fireshot screen capture solution offers several browser extensions, including ones for Chrome and Firefox. This makes it much easier for the average user to install within seconds and get started with full page website screenshots. Upon clicking the extension button, it reveals a few options for capturing the entire page, the visible part of the website, and a specific selection.

There are also some hotkeys to capture a screenshot with the keyboard. After the screenshot, Fireshot Lite has several sharing and saving options, such as saving to your computer or sending in an email.

Fireshot Pro opens up other features, such as annotations, uploads, and a OneNote integration. A test of the service is available on the Screenshots. This saves you time when you can point people towards the knowledge base in a support email or, better yet, they find the answer on their own. A knowledge base isn't just for your current customers, it's also helpful for prospective customers.

People making purchases are more likely to research the product thoroughly before buying. There may be a good chance these potential buyers are looking for a product that solves a very specific problem or has a specific feature—knowledge bases can help you make those features easier to discover.

If you sell a digital product, you're probably keenly aware of your cart abandonment rate, and may be struggling with reducing it. The Baymard Web Usability Institute compiled 34 different studies and found the average cart abandonment rate was The rate was last updated in October Or, put another way: for every 10 people shopping online that have added a product into their shopping cart, only three people may actually buy it.

Shopping cart abandonment happens for a slew of reasons, and each reason can be different for each customer. Was there not enough information? Was the sales copy confusing? Did the product not have a specific feature that the buyer desperately needed? You can be proactive against shopping cart abandonment by using a live chat service like Intercom Acquire. Intercom Acquire allows you to initiate a conversation with a potential buyer via website chat. You can ask if they have questions, or give them an opportunity to ask you right there on the page.

If you're not available to chat, you can capture leads to follow up with when you're back online. Live chat can be instrumental to the sales process because it allows buyers to ask questions right there, without leaving your site. Prospective buyers can be hard and expensive to get back. Engaging in a helpful conversation before they leave can be a great way to retain some of those lost sales.

Feedback can be vital for your company. Are there bugs you're not seeing? Is your product behaving the way it's supposed to? Or maybe you need to know what product to build next. A great way to figure that out is by asking.

Uservoice is a feedback solution that allows site owners to add feedback forms directly on their website.