This is helpful. Well Can anyone help me to get details of the avaya phone which is conencted to the System in Domain Details like: Extn number Call registry Is there also any way to get the port number of the system Please help. Creating the shortcut is the only difference on Vista. I've updated the how-to MS finally made remote assistance a stand alone executable that wasn't launched from IE. You can run "msra. DJ, as long as you've added your user accounts to the "helpers" group, the only remaining item to check is that you're an admin on the local machine you're attempting to remotely assist Once again our users can explain things that the Microsoft documentation takes a long time to get across.
Thanks for sharing! This is great information in an understandable fasion, thanks Roeman! This will work great in my office but how would you configure a firewall to accept an unsolicited RA on a different domain than yours? Well, I'm unfamiliar with the cross-domain scenarios myself.
I understand that the domains must trust each other MS actually recommends the "invitation" method across the internet. The trouble with the invitation system, in my opinion, is that the individuals who are the most likely to need assistance are the least capable of creating a remote assistance invitation:. I love using Remote Assistance. I have been tweaking the groups and policies for a while now to get it just right for all of my sites.
The question I have now is No, create an account now. Yes, my password is: Forgot your password? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. By continuing to use this site, you are consenting to our use of cookies. Accept Learn More Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.
To help someone not on the list, tap or click Help someone new. You can also use Quick Assist to give and receive remote assistance. Windows 10 More Need more help? Expand your skills. Get new features first. A subscription to help make the most of your time. For up to 6 people. See if these explain what ports are used, it seems to be random one, rather than any particular port.
The saving file method works. So there should be no problem with firewall. It's just not as convenient. What versions of Messenger are you both using? Can you, yourself, use Messenger to Remote Assist with any another person besides your friend?
Same question is relevant to your friend. Knowing that information might help to isolate the problem. Red Flag This Post Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework. Close Box.
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