Although law enforcement can trace phone numbers, cybercriminals often use disposable mobile phones, spoofed caller ID, or stolen mobile phone numbers. Treat all unsolicited phone calls with skepticism. Don't provide any personal information. Warning: If you receive an unsolicited call from someone claiming to be from Microsoft Support, hang up. We do not make these kinds of calls. Tech support scam websites make you believe that you have a problem with your PC. You may be redirected to these websites automatically by malicious ads found in dubious sites, such as download locations for pirated software, videos, or music.
These websites may use a fake blue-screen or other system error, or a fake Windows activation dialog box to convince you that there's a problem with your PC that needs fixing. All these techniques are meant to persuade you to call the specified tech support number.
In contrast, the real error messages in Windows never ask you to call a tech support number. Some tech support scams may also come in the form of malware. When run, this malware may display fake error notifications about your computer or software, similar to tech support scam websites. However, because they are installed on your computer, criminals will likely use them to perform other malicious actions, such as to steal data or install other malware.
Scammers may also use other ways to reach you, such as email, text messages, or chat. These messages may resemble phishing emails; however, instead of pointing to phishing sites designed to steal credentials, the links lead to tech support scam websites. This listing might help you recognize and avoid tech support scam phone calls. It's not a comprehensive list, just a sample of numbers that have been used by scammers in the past.
Tech support scams adapt and persist in , per new Microsoft research. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue.
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