Cant download using firefox

If you have tried the above suggestions, you can restore the default Firefox download folder settings:. To fix the problem, open Safari's Preferences and change the Save downloaded files to: setting to a valid folder such as your Desktop. Then restart Firefox. Change the folder properties and try again, or try saving in a different location. If downloading certain file types does not work, check to make sure Firefox is not set to handle those file types differently from others.

See Change what Firefox does when you click on or download a file for instructions on how to view and change how different file types are handled.

Internet security software, including firewalls , antivirus programs, anti-spyware programs, and others can block certain file downloads. Check the settings in your security software to see if there is an setting that may be blocking downloads. To diagnose whether Internet security software is causing problems, you can try temporarily disabling it, seeing if downloads work, and then re-enabling the software.

Downloading an executable file e. This happens because Firefox honors your Windows security settings for downloading applications and other potentially unsafe files from the Internet.

To resolve this problem, use the solution given below. You can reset your system Internet security settings in Internet Explorer. You may be able to diagnose your download problem by following the steps given in the Troubleshoot and diagnose Firefox problems article. Based on information from Unable to save or download files mozillaZine KB. Grow and share your expertise with others. Answer questions and improve our knowledge base.

Search Support Search. Home Firefox Fix slowness, crashing, I have the same question Report abuse. Details required :. Cancel Submit. Open control panel. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. Joseph Y. Independent Advisor. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today. I would suggest you refer to the below steps and check if it helps to resolve the issue. Option 1. Via Control Panel. Press Windows key and type in "Control Panel". Click "Uninstall a program". Search for Mozilla Firefox.